• Hard Reset / Factory Reset / Master Reset: Delete all customer data (phone book, downloads, accounts, etc.) remove all installed apps and restore the phone to its factory state.
Microsoft Lumia 535 – Factory Reset, Screen Lock Removal
• This will help you if you forgot your Screen Password Lock, PIN or if you have a problem with the OS or installed app.
Switch off the phone. Step 2
Press and hold the Volume Down button and connect your charger. When you see an exclamation mark release the button.
Now press the keys in this sequence:
The phone will reset and reboots.
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